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Good Samaritan Sarah Fitzpatrick has a fatal accident just before Christmas, and finds herself in the lobby before the gates of Heaven. Certain that she will be let in, she is shocked to find that her name is not on the reservation list. However, she is granted the chance to return to Earth as an "angel in training" with the requirement to help a soul in need. Sarah has the 12 days before Christmas to secure her place on the list leaving her in the race for her after-life.

Jamie Fitzpatrick and Nona Alberts are two women from opposites sides of the social and economic track, but they have one thing in common: a mission to fix their community's broken school and ensure a bright future for their children. The two women refuse to let any obstacles stand in their way as they battle a bureaucracy that's hopelessly mired in traditional thinking, and they seek to re-energize a faculty that has lost its passion for teaching.

94-year-old Eleanor Morgenstein tries to rebuild her life after the death of her best friend. As a result, she moves back to New York City after living in Florida for decades.

Michael is a 24-year-old who has cerebral palsy and long-term resident of the Carrigmore Residential Home for the Disabled, run by the formidable Eileen. His life is transformed when the maverick Rory O'Shea moves in.

An optimistic, talented teen clings to a huge secret: she's homeless and living on a school bus. When tragedy strikes, can she learn to accept a helping hand?

An odyssey through time and memory, centered on a place in New Jersey where—from wilderness, and then, later, from a home—love, loss, struggle, hope and legacy play out between couples and families over generations.

When Tragedy Strikes three Families, their Destiny forces them on a coverging path and mercy as the challenges of their fate could also resurrect their beliefs

Joy lives a life filled with bad choices. At a young age, she marries and has a child–with an abusive thief who quickly ends up incarcerated. Left alone, she takes up with the guy's mate, another thief, who seems to give her some happiness but who also ends up locked up. She then takes up with a series of seedy types who offer nothing but momentary pleasure–if that.

Young Cedric Errol and his widowed mother live in genteel poverty in 1880s Brooklyn after the death of his father. Cedric's grandfather, the Earl of Dorincourt, has long ago disowned his son for marrying an American. But after the death of the Earl's remaining son, he decides to accept Cedric as his heir.

After completing military service, Walter Gulick takes a job as a sparring partner at a gym, the owner of which sees potential in Walter as a professional fighter—and takes him under his wing.

Three juvenile delinquents arrive at a correctional center and are put under the care of an experienced guard.

Two separate stories mesh - in the first, a young music teacher, Maggie Andrews, begins dying of a heart condition and her son Nathan tries to get a pair of Christmas shoes for her before she dies. In the second, lawyer Robert Layton and his wife Kate are slowly drifting apart and the matter comes to a head during Christmas when Kate takes over for Maggie for the school choir.