Season 3

2017-05-10 · 25m

Passenger Experience Manager Sue does her best to get a passenger to his connecting flight at Gatwick - 38 miles away.

2017-05-17 · 25m

Travellers face the challengers of transferring in the five-square-mile airport, with 200 gates and four terminals.

2017-05-24 · 25m

Problems arise when a flight to New York is cancelled. Meanwhile, snow and ice threaten to close the runways.