Dale Meeks

Ex-police psychologist Rob has plenty of problems of his own. Having retired through ill health, he is quite aware that he is not the best person to talk down suicidal single mother Chrissy when she threatens to throw herself off a Newcastle tower block. Rob is, however, the only person available, so he sets about helping Chrissy to overcome her fears, unexpectedly confronting several of his personal demons along the way.

In June 2003, Reg Keys and his wife Sally return to their home in the Welsh countryside. As they switch on the TV to hear six military policemen have been murdered in Iraq, two men arrive bearing the terrible news that their son, Tom, was among them.